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Reservations & Cancellations

 

Recording Studio - Rehearsal Hall A 50% deposit must be made to book your reservation. 

In the event of cancellation, your deposit is forfeited. However, your deposit can be applied to another date provided you request to reschedule the date at least 48 hours in advance.  Rescheduled dates must take place within 30 days.  A second rescheduled date will forfeit the deposit. 

Unexpected cancellations that involve inclement weather within the 24 hour period will be handled on a case by case basis. 

Gear, PA Systems, and other Equipment Rentals A 50% deposit must be made to book your reservation. Rentals must be PAID IN FULL 1 day PRIOR to the reservation date. Last minute rentals can be arranged, but ample planning insures equipment availability. Prepaid rental reservations (scheduled more than 2 weeks out) can be rescheduled without penalty with 72 hours notice. Rescheduled dates must take place within 30 days of previously scheduled event, otherwise, deposit will be forfeited. Some exceptions apply to last minute rentals.  Deposit will be forfeited on last minute reservation cancellations. Cancellations must be made within 7 days of rental period for refund of deposit. 

Deposits are non-refundable unless cancellation policy is followed. Unexpected cancellations that involve inclement weather within the 48 hour period will be handled on a case by case basis. 

Sound System/Reinforcement ServicesA 50% deposit must be made to book your reservation. Payment in full must be made at least one week (7 days) in advance of your event. Some exceptions apply. Last minute dates can be arranged, but ample planning insures date availability. Prepaid reservations (scheduled more than 4 weeks out) can be rescheduled without penalty with 7 days notice. Rescheduled dates must take place within 30 days of previously scheduled event (some exceptions apply), otherwise, deposit will be forfeited. Reservations made with deposit only, must request cancellation or reschedule within 14 days of event date. Sorry, last minute booking deposits will be forfeited.

Deposits are non-refundable unless cancellation rules are followed. Unexpected cancellations that involve inclement weather within the 72 hour period will be handled on a case by case basis.

Video ProductionsA 50% deposit must be collected in order to book your reservation.

Contracted/On-Going Productions: Requires 48 notice of reschedule or a penalty fee of $250 will be assessed. 

Scheduled video productions: Requires 2 weeks notification of cancellation or reschedule.  A min. $250 cancellation fee will apply. Cancellations may incur hourly charges for time spent on project consulting and planning at our discretion. No penalty for rescheduling with 2 week notification.  If reschedules are not made within 2 weeks of production date, a $250 penalty fee will be assessed. Some exceptions may apply.

Unexpected cancellations that involve inclement weather will be handled on a case by case basis.

We reserve the right to adjust or otherwise change policy as necessary. We do our best to be fair and handle unexpected changes accordingly.