In the event of cancellation, your deposit is forfeited. However, your deposit can be applied to another date provided you request to reschedule the date at least 24 hours in advance.  Rescheduled dates must take place within 30 days.  A second rescheduled date will forfeit the deposit. 

Unexpected cancellations that involve inclement weather within the 24 hour period will be handled on a case by case basis. 

Gear and equipment rentals must be PAID IN FULL at least 72 hours PRIOR to the reservation date. Prepaid rental reservations can be rescheduled without penalty with 48 hours notice. Rescheduled dates must take place within 30 days. Otherwise, prepayment will be forfeited.

Deposits are non-refundable. Unexpected cancellations that involve inclement weather within the 48 hour period will be handled on a case by case basis. 

Contracted/On-Going Productions: Requires 48 notice of reschedule or a penalty fee of $250 will be assessed. 

Scheduled video productions: Requires 2 weeks notification of cancellation or reschedule.  A min. $250 cancellation fee will apply. Cancellations may incur hourly charges for time spent on project consulting and planning at our discretion. No penalty for rescheduling with 2 week notification.  If reschedules are not made within 2 weeks of production date, a $250 penalty fee will be assessed. Some exceptions may apply.

Unexpected cancellations that involve inclement weather will be handled on a case by case basis.