| Policies |
Reservations & Cancellations
Recording Studio - Rehearsal Hall - Green Screen StudioA 50% deposit must be made to book your reservation.
If cancellation is made:
Rescheduled dates must take place within 30 days. A second rescheduled date will forfeit the entire deposit. Unexpected cancellations that involve inclement weather will be handled on a case by case basis. Gear, PA Systems, and other Equipment Rentals A 50% deposit must be made to book your reservation. Daily rentals must be PAID IN FULL 1 week PRIOR to the reservation date. Long term rentals, must be PAID IN FULL 14 days before reservation date. Last minute rentals can be arranged, but ample planning insures equipment availability. Rental reservations can be rescheduled without penalty with 72 hours notice.
Unexpected cancellations that involve inclement weather within the 48 hour period will be handled on a case by case basis. Sound System/Reinforcement Services/Staging & Lighting A 50% deposit must be made to book your reservation. Payment in full must be made at least two weeks (14 days) in advance of your event. Some exceptions apply. Last minute dates can be arranged, but ample planning insures date availability. Prepaid reservations (scheduled more than 4 weeks out) can be rescheduled without penalty with 14 days notice. Rescheduled dates must take place within 30 days of previously scheduled event (some exceptions apply), otherwise, deposit will be forfeited. Reservations made with deposit only, must request cancellation or reschedule within 14 days of event date. Sorry, last minute booking deposits will be forfeited.
Deposits are non-refundable unless cancellation rules are followed. Unexpected cancellations that involve inclement weather within the 72 hour period will be handled on a case by case basis. Video ProductionsA 50% deposit must be collected in order to book your reservation. Payment in full must be made 2 weeks prior to scheduled reservation/shoot.
Contracted/On-Going Productions: Requires 48 notice of reschedule or a penalty fee of $250 will be assessed. Rush Projects, bookings on holidays, and/or last minute production bookings require payment in full. Cancellations on last minute bookings, forfeit deposit, unless rescheduled within 30 days. Scheduled video productions: Requires 2 weeks notification of cancellation or reschedule. A min. $250 cancellation fee will apply. Cancellations may incur hourly charges for time spent on project consulting and planning at our discretion. No penalty for rescheduling with 2 week notification. If reschedules are not made within 2 weeks of production date, a $250 penalty fee will be assessed. Some exceptions may apply. Unexpected cancellations that involve inclement weather will be handled on a case by case basis. We reserve the right to adjust or otherwise change policy as necessary. We do our best to be fair and handle unexpected changes accordingly. |

Policies